Recently replaced the Magenta cartridge with a new Xerox cartridge and the printer will not print anything with red. Looks like it's feeding (I see red on the sponge at the end of the cartridge - also took the cartridge out and I was able to get some to spill out by gently pushing the plunger in). Need suggestions on what might be happening and how to fix it.
Hi,
You must replace the imaging unit. Yours have a problem with Magenta dveloper housing (missing devloper material).
Gabi