I have a Work Centre 3325 I usually use Scan to Computer through my network and whatever I scan will go to my computer in the format I requested. Yestersday when I attempted to do it it says it's Not Available. I disconnect all the wires and reconnected them and it still doesn't work.
My IT guy says I'm missing a program called Image Retrival but I cannot find it. I wanted to know if someone knew what I could do to fix this problem?
Have your IT guy install the missing software.
Xerox.com has all the drivers and software available to download for all supported OS's, And it was supplied on a CD when the product was purchased.
Assuming you are running Windows and x86 just grab and install, then run this