Re: Work center 7665

Mitchell889923-xrx · ‎06-18-2014

Hi isjaffer,
Thank you for using the Xerox forum.

I've noticed you are having multiple issues and it seems that you have tried all you can.

I would suggest that you consider contacting our specific product support experts at the following link: Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
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fiery · ‎06-18-2014

Sorry but on this product it is too complicated. You need a technician to do it.

isjaffer · ‎06-18-2014

Your response is greatly appreciated, however i am in Tanzania, and i cant find a technician in this country, can you please guide me on how to do the software reload

fiery · ‎06-17-2014

Usually it will need a software reload to fix it.

isjaffer · ‎06-17-2014

Now i have another problem with my printer, it says network controller not available, ive tried disonnecting the power and even opened up the network controller and cleaned it, still nothing, when i try and login as administrator it says file not found.

I can do the 6789 code but it freezes when i try to reboot the network controller.

Im going crazy someone please help