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WorkCenter 5865 - Not printing automatically to a default paper size

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Hello,

 

Im trying to configure this machine and every time a user print.

 

e.g. " user is printing a letter size"

       " user is printing a legal size"

 

their print out would go to one paper size only, the only temporary working solution they found is to change printer properties every time they print.

 

but in other printer that we have like Ricoh - We can print in both tray without changing the printer properties.

In Ricoh I can see the "Input tray" - Auto tray select.

 

But in XW5865 there is no automatic selection to choose from I tried to use CWIS -> properties -> general setup -> paper management -> tray content and settings. still.

 

Any help or advice will do please

 

 

Thanks

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Valued Advisor
Valued Advisor

Re: WorkCenter 5865 - Not printing automatically to a default paper size

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Hi, marnat!

 

How many trays do you have?

You could set one tray up for letter and the other for legal.

And set in the printer driver to automatically use the printer settings, depending on the job you're submitting.

 

Best Regards

Kimzi


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Re: WorkCenter 5865 - Not printing automatically to a default paper size

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we have 4 tray, tray 1 - letter, tray 2 legal, tray 3 and tray 4.not yet specified.

but for some reason its not picking automatically which tray has the letter and legal.

user has to select printer properties and change what she want to print. and thats annoying.

 

printer driver is set autimatically in Centre Ware Internet Servicesnap1.JPG

 

and in the printer driver I cannot find and printer settings that has automatic see sample below:

SNAP5.JPG

 

I Select  options " Select by tray" - > Automatically select (recommended) and nothing seems to happen.

 

In our Ricoh -> we have selection to choose between legal,letter and automatic select.

 

 

Help please Xerox.

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Valued Advisor
Valued Advisor

Re: WorkCenter 5865 - Not printing automatically to a default paper size

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Hi again!

 

Right now the driver is set to legal, which means it will bypass the settings in ur printer and always print to the tray with legal sized paper.

You can change this by going to Other size -> Advanced Paper Selection.

And change Output Paper Size to "Mixed Size Output".

 

Now it should print on the correct format depending on the document you're printing or the tray you're choosing.

 

Best Regards

Kimzi


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Re: WorkCenter 5865 - Not printing automatically to a default paper size

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Hi Kimzi,

 

Thanks and it worked fine!, Is "Automatic select" for paper size the same with Mixed size output? Its quite confussing for simple selection to be hidden in other option.

 

Thanks,

 

marnat

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Valued Advisor
Valued Advisor

Re: WorkCenter 5865 - Not printing automatically to a default paper size

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Hi again!

 

Glad it worked out for you, automatically select uses the printer settings and / or the actual document settings.

Size etc. can be setup in a particular word document and therefore bypassing the printer settings.

 

Best Regards

Kimzi


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