I have had this machine for several months with no problems. Over the long weekend we turned everything off and when we came back today it has been driving me crazy.
I have a certain type of paper on tray 4 for a particular print job. On Friday I printed numerous copies from this tray with no problems at all.
Now it keeps trying to pull from empty trays. It refused to pull from tray 4. When ever I send the same file to print it wants to pull from any tray but tray 4.
Even in the driver I set tray 4 and when I go back to the machine it says it can't print the job because tray 3 and tray 5 don't have paper in them.
What the heck is going on???? I deleted the driver and reinstalled it but nothing is working.
I have a windows 7 system and am printing from Publisher. But this is the exact same system that I printed perfectly on Friday. Nothing has changed,
Any help appreciated as I am way behind on a deadline.
Thank you
OK OK OK I found the problem!!! The printer was trying to print the banner from tray 3. So even though I was telling it to print from tray 4 it was trying to pull a page from 3 first to print the banner. The funny thing is I went into the control panel and told it to NOT print the banner but it keeps right on printing it. Now I have to find out why I can turn the banner off
Any help with this will be aprreciated
