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RHM New Member
New Member

Re: WorkCentre 4260 wrinkled pages, jamming, line on side of page

From the last 40 error messages I have many entries of:

8 - 100 Jam1

Then 1-100 because I open the door to clear the jam.  

Sometimes there is 

8 - 620 Duplex Jam2

But more often we have Jam1

The 'All Faults' list is totally empty. 

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gabiene Occasional Advisor
Occasional Advisor

Re: WorkCentre 4260 wrinkled pages, jamming, line on side of page

Check by hand if exit fuser sensor is not stucking.

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RHM New Member
New Member

Re: WorkCentre 4260 wrinkled pages, jamming, line on side of page

What does the exit fuser sensor look like, and where in the machine is it?

What is the procedure for checking it by hand?   The fuser is hot - don't want to burn myself.

Note: the paper is getting accordion-folded and jamming before it enters the fuser.

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RHM New Member
New Member

Re: WorkCentre 4260 wrinkled pages, jamming, line on side of page

This is what the paper jam looks like, see the "accordion" fold and how it is under the fuser. What part is the likely cause?  See my previous post about the sensor, I don't know where any sensor is or what they look like.

20181004_105249.jpg

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gabiene Occasional Advisor
Occasional Advisor

Re: WorkCentre 4260 wrinkled pages, jamming, line on side of page

Ok. It looks like to be a mechanical/electrical problem. It is possible to be an defective clutch or sensor, so it will be better to have a tech to closer look at your printer. 

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