I've got a serious problem with a Xerox WorkCentre 4265.
When I want to print a file, the MFP prints 2 pages, then crashes, restarts, and displays the following error message :
And do it again and again...
Does someone have an idea where it could come from??
Thank you in advance ;)
Solved! Go to Solution.
I got an answer from Xerox Support Level 2. It is a hardware problem (Hard Disk)... So we need a technicial intervention.
Thank you anyway ;)
Thanks for coming back and letting us know. I am sure this will help someone else in the future.
It was a conflict between an older version of drivers and a newer one.
So I deleted ALL the Xerox drivers + package in the printmanagement.msc.
Then (just to be sure), I deleted all the Xerox packages in the PNPUtil in CMD.
\\\ CMD / pnputil -e / pnputil -d oemXX.inf
I reinstalled the proper driver, and everything worked just fine! ;)
I am having a similar issue when trying to print form a computer, but I am getting the following MCBAssert Message:
Is this also a hardware or a programming issue?