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WorkCentre 6015 No magenta printing

Product Name: WorkCentre 6015

Hello- quick description of issue. Magenta has stopped printing on any color prints, including the demo sheet printed from the printer itself. No errors are thrown and everything appears to be working fine. I've tried restarting, and printed from multiple computers (and internally). Printer reports that the toner level on magenta is fine.


Any ideas?



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Valued Contributor
Valued Contributor

Re: WorkCentre 6015 No magenta printing


Problem might be the drum or the developer. Consider contacting our specific product support experts.


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