WorkCentre 6015 No magenta printing

[PatrickBrown]

Hello- quick description of issue. Magenta has stopped printing on any color prints, including the demo sheet printed from the printer itself. No errors are thrown and everything appears to be working fine. I've tried restarting, and printed from multiple computers (and internally). Printer reports that the toner level on magenta is fine.

Any ideas?

Thanks.

[v.andreev]

Hi,

Problem might be the drum or the developer. Consider contacting our specific product support experts.