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New Member
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WorkCentre 6015

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Dear forum,

 

My name is Nikos. I work in a company where we have 4 Xerox printers. 2 Phaser 3250 and 2 workcentre 6015.

The one workcentre 6015 had problem with the black toner. The printed page had marks of the "fine powder" that's in the toner. So I took the printer and clean it with compressed air.

 

After that the initial problem was reduced but as you can see of the attached image below another problem appeared that I don't know how to fix... The printed pages have 2 lines always on the same place that are not printed clear. Like a something is infront of the heated fuser and blocks the powder. Is there anyway to clean it if I am right? Is there any troubleshooting for this kind of troubles?

 

Can anyone help? Please.

 

20150224_112508.jpg

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Valued Advisor
Valued Advisor

Re: WorkCentre 6015

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Hi, Nick!

 

Try cleaning the LED windows, have a look HERE for instructions.

Toner probably fell down on the windows when cleaning the machine.

 

Best Regards

Kimzi


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New Member
New Member

Re: WorkCentre 6015

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Hi Kimzi,

 

Thank you very much for your reply. Thankfully I manage to solve it by myself yesterday. I found the solution you suggest searching on the internet that indeed solve my problem.

 

Althought thank you very much.

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