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AndroidWG New Member
New Member

WorkCentre 6015B on Windows 10

I just bought a brand new omputer that came with Windows 8.1. I decided to install WIndows 10 since it's better and compatible with all my apps.

Well, it might be with my apps, but not with printer.

 

I have WIn 10 in my home PC and many drivers wasn't been updated to Win10, but the 8.1 drivers all worked 100% fine. Though this didn't happened with my Xerox WorkCentre 6015B. I downloaded the x64 version and installed it, but every time I try to print it says the status of the printer is "Error". It doesn't say anything else, just "Error". My secondary printer, a Samsung ML-2165W worked well in the new system: I just added it trough Windows "Add Printer" wizard.

 

I really need to get this working.

PS: Sorry for my English, not a native speaker.

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: WorkCentre 6015B on Windows 10

Hi AndroidWG,

Thank you for using the Support Forum. According to the driver document for Windows 10 the Windows 8 driver should work for you.  Make sure you are trying the WIndows 8 not the Windows 8.1.  Make sure that you fully remove any other versions of the 6015 driver before installing the new driver.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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