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My iPad and Windows 10 laptop are connected with the same wifi.
Using iPad, I can print and scan from WorkCentre 6515. I am unable to print from Windows 10 laptop.
I downloaded driver (Xerox Smart Start – Driver Installer) from the link https://www.support.xerox.com/en-us/product/workcentre-6515/downloads?platform=win10x64&language=en and installed.
I am able to scan successfully.
I accessed router and found printer IP. The printer IP is 10.0.0.14.
Printer is accessible and I can ping printer IP also.
However, at the router page, I see printer is under Offline Devices.
Now I downloaded PCL6 Print Driver for Administrators and PostScript Driver - Xerox User Interface - Microsoft Certified from the link https://www.support.xerox.com/en-us/product/workcentre-6515/downloads?platform=win10x64&language=en and installed.
Print command goes to the printer but no printing done.
I run troubleshoot but no use.
Please let me know, how to resolve it?