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QrestCide New Member
New Member

WorkCentre 7120 with strange error code?

Product Name: WorkCentre 7120

My WorkCentre is not responsive and keeps posting error code of 117.312. I can not seem to find a reference to this code anywhere.

Can someone please explain to me what this is and how to fix it?

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3 Replies
gabiene Advisor
Advisor

Re: WorkCentre 7120 with strange error code?

Hi,

117-312 Device Self Test error. Replace the printer board.

 

Gabi

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QrestCide New Member
New Member

Re: WorkCentre 7120 with strange error code?

Thanks for the quick reply, Gabi!

Board as in chipset? That sounds serious. Is it repairable?

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gabiene Advisor
Advisor

Re: WorkCentre 7120 with strange error code?

ESS board. Unfortunately is not reparable.



 

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