My WorkCentre is not responsive and keeps posting error code of 117.312. I can not seem to find a reference to this code anywhere.
Can someone please explain to me what this is and how to fix it?
Hi,
117-312 Device Self Test error. Replace the printer board.
Gabi
Thanks for the quick reply, Gabi!
Board as in chipset? That sounds serious. Is it repairable?
ESS board. Unfortunately is not reparable.