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4 Replies

Re: WorkCentre 7830 Jam in A1 Crinkle paper

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WONDERFUL! Thank you!
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: WorkCentre 7830 Jam in A1 Crinkle paper

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Yes it need to be replaced. 310-330 it means that the fuser rotate hard ( the fuser drive motor revolution failure was detected)

Re: WorkCentre 7830 Jam in A1 Crinkle paper

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Unfortunately I don't know what that means. Does the fuser need to be replaced?  We have a Xerox tech that will take days to get here to fix.

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: WorkCentre 7830 Jam in A1 Crinkle paper

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Hi,

It looks like the fuser is the problem (310-371, 310-330)

 

Gabi

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WorkCentre 7830 Jam in A1 Crinkle paper

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Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10

Help, our sole networked printer is jamming all printing and copying jobs in A1 and below are fault codes

389.615.00

377.903.00

312.112.00

389.603.00

310.371.00

310.380.00

389.601.00

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