Help, our sole networked printer is jamming all printing and copying jobs in A1 and below are fault codes
389.615.00
377.903.00
312.112.00
389.603.00
310.371.00
310.380.00
389.601.00
Solved! Go to Solution.
Hi,
It looks like the fuser is the problem (310-371, 310-330)
Gabi
Unfortunately I don't know what that means. Does the fuser need to be replaced? We have a Xerox tech that will take days to get here to fix.
Yes it need to be replaced. 310-330 it means that the fuser rotate hard ( the fuser drive motor revolution failure was detected)
