WorkCentre M35 "pre-processing" but not printing

[RossHerman]

Fabio,

Thanks for the reply.  I was using the Xerox Global Print Driver.  I decided to add the printer via another method and now I got it to work.

Ross

[Fabio]

what driver have you installed? have you tried updating that driver?

[RossHerman]

I am attempting to print from a WinXP workstation to a WorkCentre M35 network printer.  I can get the print job to the printer without an issue but while in the que on the M35 it will display the status message of "Preprocessing" and then the print job will dissappear without printing the job.  Other workstations have no problems printing to this M35 printer.

Any suggestions?

Thanks!