Cathy1 thats never ending bugs of firmware that you should update. Besides that 3325 is special bugy, try this firmware link.
Thank you for using the Support Forum. Which print driver are you using? I would suggest the Global Driver. Also are you using any type of accounting feature or software? If you are using accounting turn it off and try to print and see if it works with no accounting on. Please consider contacting your support centre for further assistance.
Outlook 2013 crashes when I do file-print command on WorkCentre3325. Quick print works fine. All other applications print ok.