cancel
Showing results for 
Search instead for 
Did you mean: 
CollegeIT New Member
New Member

Workcenter 6655i Color Pages Coming Out Completely Pink

One of the Workcenter 6655i printers at my workplace has started acting up. Pages printed in black and white are totally fine, but if you try to print or copy in color, the page will be completely pink with after it's done printing (the image will also be there, but covered in pink). I'm making this post in the hopes that someone can help me fix it before I have to put in a call it in for repairs.

0 Kudos
4 Replies
Quitte New Member
New Member

Re: Workcenter 6655i Color Pages Coming Out Completely Pink

If, as a prank, I were to put the lens cleaning stick in and leave it there I could imagine the result being as you described.

0 Kudos
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Workcenter 6655i Color Pages Coming Out Completely Pink

Swap Magenta and Cyan drums, if the background turns more blue than pink, the drum is the problem (replace)

 

But take Quitte's post into consideration, sounds like experience talking there.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
0 Kudos
fiery Occasional Advisor
Occasional Advisor

Re: Workcenter 6655i Color Pages Coming Out Completely Pink

Replace the Magenta imaging unit. I don't think you can swap drums. Order the drum imaging unit kit which comes with 4 drums.

Highlighted
gabiene Valued Contributor
Valued Contributor

Re: Workcenter 6655i Color Pages Coming Out Completely Pink

Hi,

Or you can order just magenta unit 604K77575.

0 Kudos