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Workcentre 3325 will not print wirelessly

I have a 3325.

Using Windows 10.

Has worked for months just fine (printing wirelessly), but for some reason, we can only print via ethernet.

Deleted print driver and re-installed Global Print Driver.

The IP address starts with 169

Never had this much trouble.  Maybe I'm missing something.

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Valued Advisor
Valued Advisor

Re: Workcentre 3325 will not print wirelessly

An IP that starts with 169 is incorrect, it means the printer is set to DHCP, but the DHCP server is not assigning the address, so it goes to the fallback 169 address (Source here)

 

So if that is the case, and you can plug in a Wired connection and all is well (IP probably then starts with 192 or 10) then the issue is the printer is not properly connecting to the WiFi router.

 

So set it up to connect to WiFi again, it clearly stopped working

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Joe Arseneau
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Re: Workcentre 3325 will not print wirelessly

Thanks, but do we have to change the IP address?  If so, how?

Or, maybe the network settings on the machine are incorrect?

 

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Valued Advisor
Valued Advisor

Re: Workcentre 3325 will not print wirelessly

It's DHCP so you should not have to actually set anything, you just need to redo the Wifi Connection itself to get it on the LAN properly to get the IP assigned from the router

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Joe Arseneau
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Re: Workcentre 3325 will not print wirelessly

Joe,

 

Please tell us how to redo Wifi connection.  The machine says wireless is "on".  The blue light is on.  Wireless, under Properties in the 169 IP address says we are connected to our router.

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Valued Advisor
Valued Advisor

Re: Workcentre 3325 will not print wirelessly

Support link 1

Support link 2

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Joe Arseneau
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Re: Workcentre 3325 will not print wirelessly

I configured at the machine.

Followed all the steps.

It said, "connected" on the machine.

Attempted to print.

Nothing.

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Re: Workcentre 3325 will not print wirelessly

I tried re-installing the Global Print Driver, and it will not even "discover" the printer.  Even thought it is connected to our router.

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Re: Workcentre 3325 will not print wirelessly

xerox connected.jpg

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Valued Advisor
Valued Advisor

Re: Workcentre 3325 will not print wirelessly

Ad-Hoc is highly unlikely to be right, but if it is, you will need your network admins to give you the right info for the printer to use since DHCP won't exist in an Ad-Hoc LAN.

 

Just run the Wizard

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Joe Arseneau
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