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smalic New Member
New Member

Workcentre 5638 PCL6

We are having a problem with printers saying "printer is unavailable". I've looked in the properties of the printers and do not see a tab for troubleshooting. Can you tell me what is causing this message to show up and how do I fix this/

 

Alicia Smith

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Fabio Valued Advisor
Valued Advisor

Re: Workcentre 5638 PCL6

a possible cause can be the bidirectiona setup

 

openup properties of the driver, then goto tab configuration and disable bidirectional setup

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