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Martin888
New Member
New Member

Workcentre 7125 - cyane toner suddenly 0% - NVM?

Product Name: WorkCentre 7120/7125
Operating System: macOS 10.13 - High Sierra

Hi,

my wonderful Workcentre 7125 showed today suddenly 0% cyane toner level - last week was by over 70%...

Ok, I changed the cartridge with an new original one - same again, 0%.

Now I want to try to reset the NVM memory.

Does anyone know the right NVM code for the 7125 and the cyane cartridge?

Thanks !!

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2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Workcentre 7125 - cyane toner suddenly 0% - NVM?

Hello Martin,

For that info I would recommend you call the Support Dept: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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andymbody
Valued Contributor
Valued Contributor

Re: Workcentre 7125 - cyane toner suddenly 0% - NVM?

Xerox policy prohibits providing these details in this forum.

Also keep in mind that... by reseting the global nvm settings, you have also affected many other systems within the machine that may no longer perform correctly or optimally. This may lead to issues in the future.
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