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Workcentre 7232 driver for Mac OSX 10.6.6?

Is there an updated version of the driver for the Workcentre 7232 for OSX 10.6.6?

I am using driver version 1.1 on OSX 10.6.6.

I can't bring up the Xerox specific functions and the accounting functions. They're crossed out and if I choose them a message stating that 'The bundle Xerox WorkCentre 7232_7242 could not be loaded because it does not contain a version for the current architecture' shows up. This is happening in Mail and Safari.

 

For some other applications where the functions show up, like Word and Adobe, the accounting function does not send the appropriate information to the printer. It sends my mac user id instead of the user id defined in the accounting tab. For this reason I can't print in colour.

 

Where could I find a fix?

TIA.

Ion Moraru

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Valued Advisor
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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

No luck. I have installed the new driver but it behaves the same as the old one.

The only difference I see between the new driver and the one I had before is that the installer is different.

Ion

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Valued Advisor
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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

maybe you can try this one , xerox released a new universal driver , i am not sure if the 7232 is supported , but you can try , this one is released this month...

 

If the device isnt detected by the wizard , just let it finish, you can then install manually a printer and use the ppd from the 74xx range for example , that should also work,,,

 

 

http://www.support.xerox.com/support/workcentre-7425-7428-7435/file-redirect/enus.html?operatingSyst...

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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

We're getting closer: I can see the features now in all applications.

 

I still have issues with the accounting settings.

In order to print I have to send the user id of 'tierone' for B&W printing and 'tieronecolour' for colour printing.

When I set the colour to B&W and the user to 'tierone' everything is fine and I can print my document. The job status shows the owner as 'tierone'.

When I set the colour to automatic and the user to 'tieronecolour' I can't print. The printer displays an error status of 016-757. The job status shows the owner as 'imoraru' which is my user id on my mac.

Ion

 

 

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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

What are my options going forward? Is there a way I can create a ticket for this issue?

Any chance somebody will look into this and get a fix.

Please advise.

TIA.

Ion Moraru

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Xerox Employee
Xerox Employee

Re: Workcentre 7232 driver for Mac OSX 10.6.6?

Hi imoraru,

 

I looked up the 016-757 fault code and it is a, "Jobs Do Not Print, Invalid User, Account is Not Registered" fault.  It would appear that you do not have an account set up for the "tieronecolour" like you do for "tierone" which may be the issue.

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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

Actually the error code is correct.

 

The problem is with the driver: if I set the user id in the Xerox Features/Advanced/Accounting tab to "tieronecolour" the driver sends the user id "imoraru" to the printer. "imoraru" is my logged in user id on the mac.

 

The printer has the following accounts setup:

- "tieronecolour"

- "tierone"

There is no "imoraru" account on the printer.

 

As I mentioned before, if I set the account to "tierone", the driver sends "tierone" as the user id to the printer and it's printing (as long as the printout is B&W as this account is not allowed to use colour).

 

The windows drivers don't have this issues.

I can see jobs on the printer with both "tierone" and "tieronecolour" coming from Windows machines.

 

Ion

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Xerox Employee
Xerox Employee

Re: Workcentre 7232 driver for Mac OSX 10.6.6?

I have copied the setup instructions for accounting in hopes that you might double check for the smallest of errors in your system.  It might turn out to be something very simple!  (There are two methods below: one for PostScript and the other for PCL.)

 

To set up the PostScript driver when using Auditron or Xerox Standard Accounting:

  1. Open the Printers or Printers and Faxes window. See the Related Items below for additional information.
  2. Right-click on the printer and select [Properties]. The Properties window will be displayed.
  3. Click on the [Configuration] tab.
  4. For the PostScript driver, click on the [Enable Account Setup] check box to remove the check mark.
  5. Select the required Account Mode from the pull-down menu.
  6. Click on [Detailed User Settings].
  7. Select [Use Default User Settings] or [Prompt User for Settings].
  8. If [Use Default User Settings] is selected, select [Enter User ID] under Specify User ID, and then enter the user ID in the field provided. If a password was created, enter this in the Password field.
  9. Click [OK].
  10. Click on [Apply],
  11. Click [OK] to close the Properties window.

To set up the PCL driver when using Auditron or Xerox Standard Accounting:

  1. Open the Printers or Printers and Faxes window. See the Related Items below for additional information.
  2. Right-click on the printer and select [Properties]. The Properties window will be displayed.
  3. Click on the [Configuration] tab.
  4. Select the required Account Mode from the pull-down menu.
  5. Click on [Detailed User Settings].
  6. Select [Use Default User Settings] or [Prompt User for Settings].
  7. If [Use Default User Settings] is selected, select [Enter Owner Name] under Specify Job Owner Name, and then enter the user ID in the Job Owner Name field.
  8. If a password was created enter this into the Password field.
  9. Click [OK].
  10. Click on [Apply].
  11. Click [OK] to close the Properties window.

I hope this resolves the issue, but if not, I'm trying to find an expert with the accounting feature to help us!

John

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Re: Workcentre 7232 driver for Mac OSX 10.6.6?

John, thanks for your help.

 

Unfortunately I could not make it work even after reviewing your instructions and trying again.

Being on a mac this translates to the following:

1. From the application (Safari for example) I choose print.

2. In the Print window I would choose 'Xerox Features'

3. In the drop down underneath I would choose 'Advanced'

4. I would select the accounting button underneath. This brings up the accounting window.

5. I would set accounting system to 'Send User ID only'.

6. I would set Accounting prompt to 'Do not prompt'.

7. I would set the default user id to "tieronecolour"

8. enter the password in the password filed.

9. click ok

10. click print.

 

Ion

 

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