cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Workcentre 7242 heavyweight setting 1st sheet ok rest of job s missing yellow on 2.25" lead edge

VERY ODD PROBLEM...Workcentre 7242. I have had the Xerox for about a month. Didn't realize this issue until I printed a job that pretty much filled the sheet..  I have a very odd problem. When printing any size paper with heavyweight setting the 1st sheet prints fine but all remaining sheets are missing yellow on 2.25" lead edge. This only happens on the yellow. My test file consists of a box with 100% yellow with black border. The black border prints just fine all 4 sides (but the yellow is missing on the lead edge). The image is not shifting at all. Thinking maybe the driver is causing some issue, I decided to print from the Xerox browser (http://10.0.0.7/) but got same result. Note: If I layout a job that does not exceed the 2.25" lead edge area, it's all good. Unfortunatly, that is a workaround that doesn't work . Any help is greatly appreciated.

0 Kudos
3 Replies
Highlighted
Community Manager
Community Manager

Re: Workcentre 7242 heavyweight setting 1st sheet ok rest of job s missing yellow on 2.25" lead

Hi dplgnr,

Thank you for using the Support Forum. Please take a look at the solution for image cutoff or deletions.  If this solution does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Highlighted
New Member
New Member

Re: Workcentre 7242 heavyweight setting 1st sheet ok rest of job s missing yellow on 2.25" lead

ADDITIONAL INFORMATION: It appears that this is happening on "any setting other than regular paper setting".
0 Kudos
Highlighted
New Member
New Member

Re: Workcentre 7242 heavyweight setting 1st sheet ok rest of job s missing yellow on 2.25" lead

This is not a margin issue. As mentioned, it only happens on the lead edge and first sheet prints fine, all following pages have the missing yellow as mentioned. The file I am using for testing is 100% yellow with black box.
0 Kudos