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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Workcentre 7335: unable to print A3 (Tray #3 / Tray #4) using OSX Mavericks

Hello jrfernandes,.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7335 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Workcentre 7335: unable to print A3 (Tray #3 / Tray #4) using OSX Mavericks

Product Name: Other - specify product in post

Hi all,

 

We have a Workcenter 7335 and we just can't print A3 pages. I don't know if trays are all equal, but in our company, A3 unused pages are positioned on tray #3 and tray #4.

 

We are using OSX and we have downloaded and installed the latest drivers available (XeroxPrintDriver.3.16.0_1313)

 

When we try to print we select the following options:

 

Page Setup (window) -> Paper size = A3

Print (Window) -> Paper feed -> All pages from: Tray 3

 

Note: We were able to print A3 pages while using Windows....

 

Any help will be greatly appreciated.

 

Best regards,

 

Jose Fernandes

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