Hi we are having problems with our workcentre. PDFs and scanned images are printing out with the dots shifted ever so slightly. It looks like lines have a shadow but it is making documents look blurry. We are not having the problems with MS word documents are far as i can tell. Is there any known solutions?
Many thanks
I don't get the scanned images line, are you scanning to pdf and then printing (really long way of making a copy)?
Or does a scanned document show the drift/shift as well?
If you meant copy and not scan, it would make no sense that Word would print well since the issue would have to be a plate shift, that would make literally any output look blurry because the 4 colors don't line up (Hardware fault, requires a technician)
If it happens from Acrobat but not Word, it can't be a driver issue, so you are left with Application settings.
For color issues (blue looks purple, red looks magenta etc) it would be the color management , this doesn't appear to be your issue though
File > Print > Advanced > Let Printer determine color