cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Mastolf New Member
New Member

Workcentre Pro 55 cannot connect to computer

Bought a used Workcentre Pro 55 in good condition. Cannot get my Windows 8 computer to acknowledge it. According to "Port Setup" there is a MAC Addres 00:00:aa.6a:f7:11. The "USB Port Enabled" is disabled. When I plug in USB cable, nothing happens. I cannot find any link to enable them. The lights on the ethernet port on the printer work when connected to computer, but no acknowledgement at the computer. Every attempt to load Xerox driver onto the computer fails. Any suggestions?

0 Kudos
1 Reply
Kimzi Valued Advisor
Valued Advisor

Re: Workcentre Pro 55 cannot connect to computer

Hi, Mastolf!

 

You'll need to enable the USB port on the printer interface, have a look HERE.

Hopefully that will help!

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos