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New Member
New Member

Workstation 5225 fails to print from Mac Pro.

We have several Workstation in our network env. A 7346, 7428 and 2x 5225. The 5225 gives me headaches, as it refuses to print, where both the 73xx and 74xx print all paper sizes and weights without issue.

 

When I add the printer and select the appr. driver (5225 2.xx) I displays me all the features correctly and I add the printer to my list. When printing an A4 page from Acrobat, Preview or InDesign etc. the printer gives out several audio signals of consisting of 3 short beeps. It shows no error on the display nor in the logs.

 

My Mac runs 10.6.8, fully updated. Can someone assist me?

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4 Replies
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Valued Advisor
Valued Advisor

Re: Workstation 5225 fails to print from Mac Pro.

you sure your machine has the postscript option?

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Agency Analyst
Agency Analyst

Re: Workstation 5225 fails to print from Mac Pro.

I would check the Job Status screen. With Fabio's response if your machine does not have PS you will see a job that sais Deleted or Failed. If it has an error code respond back to us.
Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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New Member
New Member

Re: Workstation 5225 fails to print from Mac Pro.

Same issue here,

 

What is the PS option? Where can I find it? I have the latest driver downloaded from the drivers section, but no luck with printing. Same errors with the sounds.

 

Thanks in advance.

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Community Manager
Community Manager

Re: Workstation 5225 fails to print from Mac Pro.

Hi str82no1,

Thank you for using the Support Forum. Please take a look at this solution that will explain the PS option.  Check to see if it is installed on your machine.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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