we have an Xerox Workcenter 7225 which lists the error code 393.320.00 and sometimes 303.707.00.
The machine starts up, but then said "error in xenographic system - call administrator".
Well, I am the administrator & I was called, but I was not able to find any obvious errors :-(
Do you have any hint what could cause this error & how to fix it ?
Solved! Go to Solution.
303,707 is a power supply fault.
393,320 is a failed developer motor.
"Error in Xerographic system" is the developer/drum typically.
My stab-in-the-dark here is that the machine is either plugged into an outlet that is faulty, or that it got hit by a surge and sustained damage.
You can try just shutting it down and removing the drums (All 4) and re-seating them, use the cleaning wand while you are in there and reboot.
But, you most likely will need a tech visit.