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cbedgar New Member
New Member

Wrinkled prints on brand new Phaser 3300MFP

Has any one else had trouble with prints coming out wrinkled?  There is a crease running from top to bottom about an 1 or 2 inches from the left edge of nearly every print or copy made.  Yes, I can send the printer back, but what a major hassle.  I would prefer to fix it.

 

Any ideas?

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Xerox Employee BenjaminG-Xerox
Xerox Employee

Re: Wrinkled prints on brand new Phaser 3300MFP

Hi cbedgar,

 

I assume this is just with regular plain letter paper, nothing special like labels or envelopes?

 

If so, I suspect the fuser may be defective, something could have damaged the rollers. I would give our support line a call and they can get a tech out there ASAP to get it sorted out.

 

Hope that helps!

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