Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Tiz
New Member
New Member
‎01-24-2022 10:37 PM

Wrong Color underneath transparency

Product Name: VersaLink C9000 Color Printer
Operating System: Not Specified
My c9000 recently started printing a wrong shade of color underneath transparency. I have a PNG with some parts transparent and the color underneath looks different than the rest of the page. This only started recently. Was there a firmware or driver update that could have caused this? How can I fix it?
0 Kudos
Reply
1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎01-27-2022 11:08 AM

Re: Wrong Color underneath transparency

Hello Tiz, 

I found an article on how to preform a color calibration for you to look at. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply