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2 Replies
LuisVieiraLippincott
New Member
New Member
‎06-22-2023 01:59 PM

Re: Wrong Paper Output

Thank you Cathy for your suggestion.

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CathyO-Xerox
Community Manager
Community Manager
‎06-15-2023 01:48 PM

Re: Wrong Paper Output

Hello Luis,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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LuisVieiraLippincott
New Member
New Member
‎06-13-2023 12:17 PM

Wrong Paper Output

Product Name: Xerox Versant 280 Press
Operating System: macOS 12 - Monterey

I'm running Mac OSX Ventura 13.4, and the latest Adobe Creative Suite applications.

Driver is the latest Xerox EX280 Print Server 2.1 US, version 10.4.

When I send an 11x17 document to print, it comes out on 8.5x11 paper. Other custom settings are not recognized as well. This is happening to my other colleagues as well.

This just started happening on upgrading to Ventura 13.4

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