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borism25 New Member
New Member

X560 Problem with printing

Hi!

i have problems with xerox 560,  constantly have black lines on the right side of the paper (330x488mm)...we have machine 2 months and nobody doesn't know what is the problem...please can someone help with these problem (it's not a "big problem " but these lines move my "picture" 2mm on the left and i don't have centered crop marks)

 

 

 

https://www.dropbox.com/s/62plqky14rmhp1c/2014-04-04%2011.27.09.jpg

 

Tip: not big black bars, just litlle lines at the end of the page, this not happening on A4 paper

 

this problem happening from w7,w8 and mac so it's not OS problem

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6 Replies
Kimzi Valued Advisor
Valued Advisor

Re: X560 Problem with printing

Hey you!

 

If you print an internal config sheet, does the same problem appear?

If not, it's a driver or application related problem.

 

Best Regards

Kimzi


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borism25 New Member
New Member

Re: X560 Problem with printing

thnx for reply...today i start to align tray...but even than i get that litlle lines at the end...so it's not the os problem
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Kimzi Valued Advisor
Valued Advisor

Re: X560 Problem with printing

Hi again!

 

What if you do this at the machine? LINK

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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borism25 New Member
New Member

Re: X560 Problem with printing

https://www.dropbox.com/s/c0d40x2js4q4b70/Xerox%20Configuration%20Report%2004.04.2014.pdf

 

i remove from one side that lines, maintance -> align -> x and y...now we will see

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Kimzi Valued Advisor
Valued Advisor

Re: X560 Problem with printing

Hi again!

 

It's a hardware issue, If it's only on black I suggest you have a look at the black drum and the charge corotron, could be damaged.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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fiery Occasional Advisor
Occasional Advisor

Re: X560 Problem with printing

Have a tech adjust the registration. It is a registration issue.

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