we have a 6515 DN in our office. The printer is about 2 years old and the printed pages are approximately 400!
Black and color in addition. The cartridges are nearly fiull. Min 80% on black and nearly 100% on every color.
After printing some Excel charts i tried to print an invoice, but every print came totally pale and faded out of the printer.
I have reset the printer to the default configuration, shaked the drums, tested only with a copy/scan without a PC and I have also changed the paper , but no luck.
Every color and black print is pale.
Please see the attachements.
Thanks in advance,
Thank you for using the Support Forum. Please take a look at the solutions for faded prints and make sure you try all of them. If they do not help please consider contacting your support centre for further assistance.