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avr4you New Member
New Member

XEROX WorkCentre 6515 Pale and faded colors incl. black on all prints and copies

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hi,
we have a 6515 DN in our office. The printer is about 2 years old and the printed pages are approximately 400!
Black and color in addition. The cartridges are nearly fiull. Min 80% on black and nearly 100% on every color.
After printing some Excel charts i tried to print an invoice, but every print came totally pale and faded out of the printer.
I have reset the printer to the default configuration, shaked the drums, tested only with a copy/scan without a PC and I have also changed the paper , but no luck. 
Every color and black print is pale. 
Please see the attachements.

Any hints? 

Thanks in advance,

Marcus

zoom_lieferschein.PNGDelivery noteIMG_20190109_121341.jpgDelivery noteIMG_20190109_121349.jpgColor printIMG_20190109_121539.jpgcolor print

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Community Manager CherylO-Xerox
Community Manager

Re: XEROX WorkCentre 6515 Pale and faded colors incl. black on all prints and copies

Hi avr4you,

Thank you for using the Support Forum. Please take a look at the solutions for faded prints and make sure you try all of them.  If they do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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