We just got a Xerox7525 and want to use tray3 for letterhead.
On the printer itself, we defined that tray3 is used for letterhead. So if someone chooses to print, from MS Word for instance, indicating Letterhead, the prnter will automatically choose tray3.
My issue is that if I want to print from Oracle eBusiness Suite, if I choose Tray3, I get an error message stating I should provide Normal paper.
I tried to amend the PPD driver to set the MediaType to Letterhead automatically for Tray3m but it doesn't work.
Can someone help me?
Please let me know if the issue is not clear enough.
Does Oracle maps internal logic printers to physical queues on windows print environement? Or do you need to install it using the PPD.
If this is the case then I think you could for printing to Tray3 and make sure to make it the default tray.
If you are using any other PDL (printing description language) we might need to know which to make sure the problem is not an emulation issue between languages..