Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-29-2014 03:33 PM

Re: Xerox 3550: document feeder not feed paper

Hi craigliu,

Thank you for using the Support Forum. Please clean the document feeder and check the rollers for debris.  Make sure the paper you are using is within specifications for the document feeder.  If the problem continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
craigliu
New Member
New Member
‎05-23-2014 10:41 AM

Xerox 3550: document feeder not feed paper

Product Name: Other - specify product in post

We have a Xerox WorkCentre 3550 and is quite new (26000 impressions). The document Feeder (60 sheets) doesn't feed papers well. We have to push papers by hand into very depth before the feeder can catch and move papers.

Please help on how to fix this issue. Any instruction, suggestions or documents are welcome. If We have to replace any parts, please also advise where we can find the parts.

Thanks very much. 

0 Kudos
Reply