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craigliu New Member
New Member

Xerox 3550: document feeder not feed paper

We have a Xerox WorkCentre 3550 and is quite new (26000 impressions). The document Feeder (60 sheets) doesn't feed papers well. We have to push papers by hand into very depth before the feeder can catch and move papers.

Please help on how to fix this issue. Any instruction, suggestions or documents are welcome. If We have to replace any parts, please also advise where we can find the parts.

Thanks very much. 

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Community Manager CherylO-Xerox
Community Manager

Re: Xerox 3550: document feeder not feed paper

Hi craigliu,

Thank you for using the Support Forum. Please clean the document feeder and check the rollers for debris.  Make sure the paper you are using is within specifications for the document feeder.  If the problem continues please consider contacting your support centre for further assistance.

Community Manager

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