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Valued Advisor
Valued Advisor

Re: Xerox 3600 Internal Error

Hello MrInnocent,


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 3600


Alternatively, you can visit our Contact Us page for other support options.

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Xerox 3600 Internal Error

Product Name: Other - specify product in post



I have a Xerox 3600 printer that is giving the following error message:


  • Internal error – Power cycle printer
  • Freeblk-c.351 HC99

I have tried to locate what is causing this error with no luck and I am hoping that someone here may be able to give some guidance.


If I reboot the printer, then the printer works fine for a random period of time and then the fault re-occurs.


This error is on the actual printer and not on the workstation I am using. There also does not appear to be anything in particular that causes the printer to error.


Any help or guidance greatly appreciated.


Take care.



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