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MrInnocent
New Member
New Member
‎06-15-2017 02:28 AM

Xerox 3600 Internal Error

Product Name: Other - specify product in post

Hello.

 

I have a Xerox 3600 printer that is giving the following error message:

 

  • Internal error – Power cycle printer
  • Freeblk-c.351 HC99

I have tried to locate what is causing this error with no luck and I am hoping that someone here may be able to give some guidance.

 

If I reboot the printer, then the printer works fine for a random period of time and then the fault re-occurs.

 

This error is on the actual printer and not on the workstation I am using. There also does not appear to be anything in particular that causes the printer to error.

 

Any help or guidance greatly appreciated.

 

Take care.

 

Bryan.

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎06-21-2017 03:10 PM

Re: Xerox 3600 Internal Error

Hello MrInnocent,

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 3600

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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