Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎05-05-2017 07:19 PM

Re: Xerox 4112 Fault code 062-371

Hi anhfire,

Thank you for using the Support Forum. The code is a scanner lamp failure.  You can power down the machine remove the power cord from the outlet and wait 30 seconds.  Plug the machine back in and turn it back on.  If that does not clear the error then you will need to contact your local support centre.  The lamps are not customer replaceable. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
anhfire
New Member
New Member
‎05-03-2017 05:37 PM

Xerox 4112 Fault code 062-371

Product Name: Other - specify product in post

I have a Xerox 4112 and when I turn it on it the light flashes and the fault code comes up 062-371.  I did some research and figured it was an exposure lamp failure, but which one.  I believe there are 2 or 3 lamps.  Is it easy to replace or do I need a tech. Please help.

0 Kudos
Reply