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amsys New Member
New Member

Xerox 4127 - Global Print Driver

Machine Model: Xerox 4127

Serial Number: GYA888380E

 

In latest GPD driver, the configuration is detected as 4127, but the settings are not reflecting the configuration of normal driver (has different accounting settings), this results into permanent authentication error, it's resolvable only by downloading driver for this printer from:

 

http://www.support.xerox.com/support/xerox-4112-4127-copier-printer/downloads/enus.html?associatedPr...

 

I tried to contact support, but they kept bouncing me between departments, so I'm posting here if someone has some good solution so I can use GPD for this printer?

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3 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Xerox 4127 - Global Print Driver

Hello amsys.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox 4127.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Technical Escalation Support Scott80248W-xrx
Technical Escalation Support

Re: Xerox 4127 - Global Print Driver

To get full functionality it is bet to use the specific driver for the printer verses the GPD.

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amsys New Member
New Member

Re: Xerox 4127 - Global Print Driver

It is not really about functionality, the printer is not properly detected (it is taking probably the enterprise version of printer). I believe that should be considered as bug, but there is no place to report bugs ;-)

Oh and installing GPD with other drivers resulted into blank pages with the other drivers, but that's not issue I am solving now ;-)
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