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New Member
New Member

Xerox 570 printing colored band across top of page

I am printing on a Xerox 570 printer and lately I have been seeing a colored band across the page. It is not a solid color - but a variation of the color it should be - like it is missing a color. Sometimes it is across the top of a page, sometimes it runs down the Right side of the page.

 

Has anyone experiened this issue? Does anyone know how to fix it?

 

Thank you!

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Valued Advisor
Valued Advisor

Re: Xerox 570 printing colored band across top of page

Can you scan or take a picture of it to post here?

 

A good guess, since it applies to not just one of the CMYK from your description is that there is a damaged fuser in play.

 

Top and right side of the page is't something we can account for remotely.

 

Does the line travel the direction of the paper going through the printer, or is it at a 90 degree angle to the feed direction?

 

Best first step is to take out the fuser and have a look at the roller. Just remember it is quite hot.

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Joe Arseneau
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