Xerox 5755 ERROR: undefined Offending Command: Job Stack: MAC osX

[boyds]

We are recieving this error message on every print job to a Xerox 5755.  Clients mac is running El Capitan.  Latest driver has been installed

ERROR: undefined

Offending Command:Job

Stack:

[Joe Arseneau]

It's the latest Mac driver (3.113.0) that is causing it, remove it and use the one that comes from Apple (3.81.1) until Xerox fixes it.

[boyds]

What is the best way to remove the 3.113 driver?

Why would Xerox not publish a working driver?

[Joe Arseneau]

What is the best way to remove the 3.113 driver?

Follow this (driver remove section)

Why would Xerox not publish a working driver?

No idea, works for most printers but utterly fails on the 51XX and 57XX models. I escalated the issue to the driver team last week and still it has not been pulled from Xerox.com

[boyds]

So just to confirm:

This link doesn't have a download section:

https://support.apple.com/en-us/HT201465

Do you mean internally MAC os's have the 3.8.1.1 built in to them?

[Joe Arseneau]

They do not, you have to use Apples update tool or just grab the files from them here