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Xerox 5855 prints everything that one computer has printed for the last few days.

For whatever reason, the Workcenter 5855 we have set up as a network printer decides to print EVERYTHING from one person's print queue for the last few days, resulting in us burning through reems of paper. It doesn't seem to have a pattern, it just does it randomly. I've even turned off said computer, restarted the workcenter, and it still prints DAYS worth of things. Any idea?

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Valued Advisor
Valued Advisor

Re: Xerox 5855 prints everything that one computer has printed for the last few days.

While it is very unlikely that the printer is retaining these jobs and not just on the receiving end of a corrupted print spooler on the PC. You can just go to CWIS > Properties > Security > Image Overwrite Security > Disk Overwrite > Overwrite Now and run it to entirely wipe all retained data from jobs

 

5.GIF

 

But I would highly suggest entirely removing the driver and the port from the PC the jobs originate with via Print Server Properties in the Devices and printers window (Only available when a printer is selected, does not matter which printer)

 

6.GIF

 

 

7.GIF

 

Most likely it will give errors about the printer being in use, to get beyond that you will probably need to stop and then start the Print Spooler service, then quickly remove the driver and port.

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Joe Arseneau
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