I am trying to print from a windows XP machine to a 5855 in our copy room. The printer is on a server named Print1 and the printer name is PRN6. I keep getting an error when trying to print. The guys with windows 7 can print just fine just not me. I checked the event log and got event 20 and source print. The current driver installed is Xerox GPD PCL6 V3.3.347.6.0
the error i got was unable to communicate with printer but i am able to ping the printer from the cmd prompt. Can anyone tell me what is going on?