Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
dilong
New Member
New Member
‎04-03-2018 04:46 PM

Xerox 6015NI black color not printing

Hello,

I have a problem after replacing the black toner. Black toner prints poorly quality - not black, only gray.

I tried to replace the other toner, but no result.

Where could be the problem?

0 Kudos
Reply
1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎04-03-2018 06:16 PM

Re: Xerox 6015NI black color not printing

Remove the toner again.

Use the cleaning rod next to the toner to clean the LED window for the black toner.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Reply