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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎06-21-2017 03:17 PM

Re: Xerox 6027 do not print when enter in standby mode

Hi giggio84,

Thank you for using the Support Forum. Please look at the instructions for configuring the power save timers.  Increase time out minutes.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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giggio84
New Member
New Member
‎06-18-2017 09:00 AM

Xerox 6027 do not print when enter in standby mode

Product Name: Other - specify product in post

Hello,

I'm new to the forum.
For a while I have a problem on my xerox 6027.
When it enters the second standby mode and I send the printout, the printer turns on again and stays on the current print job and does not print. I have to go to cancel printing manually. I contacted the service and I've also changed the motherboard, but the problem persists.
The printer is connected to the network through ethernet.
The firmware is updated to the latest version: 02.00.02.30.3836.
I would like to know if it is possible to downgrade the firmware, preventing the printer from going into standby through some setting, or if there is another solution and if anyone else finds the same problem.
Thank you.
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