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bogdidico
bogdidico New Member
New Member
‎04-11-2017 03:04 AM

Xerox 6204 Printing the same sheet over and over until turned off

I have a problem with the Xerox 6204 in our office.

When batch printing multiple sheets (in multiple copies, but not necessarily), from DWG/PDF/Revit we get the following error:

At some point after a sheet (let's call it sheet x) a blank page comes out, about 500 mm in length, and then sheet x is being plotted again, then another blank sheet and sheet x again. This operation continues until the printer is turned off, as it cannot be stopped from the console.

We have the error on both the users connecting through a print server and the ones connecting through the network with individual installer kits.

Xerox 6204 has an external controller, Dell Optiplex 745 which we upgraded a year ago with extra RAM, a SSD instead of the HDD and a Quad Core Q6600 Processor instead of the celeron one.

Thank you!

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎04-13-2017 05:20 PM

Re: Xerox 6204 Printing the same sheet over and over until turned off

Hi bogdidico,

Thank you for using the Support Forum. Please take a look at the solution for documents not printing correctly or completely.  If this solutions does not fix the issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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