Xerox 6204 Setup under Windows 10

[Migizi]

Hello,

I have tried everythign on this forum and cannot get the printer to print.  Any other ideas?

[Joe Arseneau]

Are you aware that your gateway can't be reached by the printer due to the subnet you have chosen?

For some unknown reason your Accxes controller is using:

IP:192.168.100.9 <this is fine>

Subnet is 255.255.255.0 <normally this would be fine>

Gateway: 255.255.255.255 <nope, not at all fine.

With that subnet you can reach IP,s from the printer going from 192.168.100.1 - 192.168.100.254

Since your gateway is at 255.255.255.255, the IP address can't see the gateway, so it cannot communicate to anything on the LAN, including your PC, so when Windows sends a request to the printer, the printer cannot respond, and your driver fails because of this.

I cannot at all fathom why a gateway (your router) would ever be at that address. It would make perfect sense if it was actually at 192.168.100.1 or at 192.168.100.254 though.

But these are not things you guess at, get the gateway address from your PC and apply it to the Accxes controller. Reboot it and install the driver as stated previously. Don't use the Global driver, it isn't for your device.

[jefferyjjensen]

Hello Joe,

Thanks for the reply.

Where do you download Xerox CentreWare Internet Services (CWIS)?

How do you verify LPR/Port 9100 is active? http://www.office.xerox.com/userdoc/P6180MFP/phlink/port9100.htm is only thing I found

As for troubleshooting the connection, using a web browser, I can connect to http://192.168.100.9

Also I can ping the printer

Also I have the firewall disabled.

Thanks,

Jeff Jensen

[Joe Arseneau]

Your problem is the computer not the driver. Your 4th picture clearly shows Windows 10 PC sees nothing at the IP address you have specified 192.168.100.9. And these steps are before you even get to the print driver so it cannot be your issue.

You need to be troubleshooting the connection to the 192.168.100.9 IP address.

Verify you can get to CWIS, then verify that LPR/Port 9100 are active.

[jefferyjjensen]

I forgot to mention, my Windows 7 x64 bit computer had no problems installing the xerox 6204 printer driver and working. Just getting these problems on my Windows 10 x64 computer.

[jefferyjjensen]

I'm having same problem. Seems everything is ok but when I do "Print Test Page" get error/warning page which does a great job wasting paper.

1. Are you using the Postscript Print Driverfound at

http://www.support.xerox.com/support/xerox-6204/downloads/enus.html?operatingSystem=win10x64&fileLan...

failed to work for me

2. Are you using the Xerox Global Print Driver PCL564-bit Driver found at

http://www.support.xerox.com/support/global-printer-driver/file-download/enus.html?operatingSystem=w...

failed to work for me

3. Are you using the Xerox Global Print Driver PCL6 64-bit Driver found at

also failed to work for me

When I add the printer, I select "Add a local printer or network printer with manual settings"

then I create "Standard TCP/IP Port"

[CRC]

I had deleted the port several times with the last 2 methods before, but hadn't deleted everything directly from the registry.

I assumed that I was supposed to reestablish the registry entry for the Standard TCP/IP, so I just exported that particular key from one of my Windows 7 machines and imported into the Windows 10 machine.

Still not sure what was corrected or changed because I had compared the keys line for line, but it prints perfectly now with the same settings shown above.

Thanks for the ideas, help and attention!

[Joe Arseneau · Accepted solution]

Start regedit.exe and browse to HKEY_LOCAL_MACHINE\SYSTEM\Currentcontrolset\Control\Print\Monitors\Standard TCP/IP Ports and remove the entire key (folder) with the name of the port you are deleting. You might have to restart the Print Spooler service after deleting that key to see the change go through. As always when working with the registry be careful and to be on the safe side create a System Restore Point before doing the edit.

There is an easier way. Please:

1. Launch Control Panel\All Control Panel Items\Devices and Printers
2. Click on any of the listed printers.
3. Click “Printer server properties”.
4. Click the Ports tab.
5. Select the port and click “Delete port”.

You can do it by starting Print Management (printmanagement.msc) and go to Print servers > <COMPUTERNAME> > Ports and delete the ports there.

[CRC]

I tried the settings exactly as you suggested and only got the error I mentioned. I have also tried RAW many times, and under Advanced settings set it to print directly to the printer without success. SNMP has never been enabled.

In all the guides by Xerox and the instructions from other users on the forum over the years have suggested a queue name of LPT00 or LPT00t, which I have successfully used with Windows XP and Windows 7 for over 10 years. The queue name also shows up in the web portal when printing from other computers that have Windows 7. I believe you if you say a queue name is not needed, but I still get the error "Error - Printing" momentarily, and nothing gets to the printer when using your Port settings. 

Could something be hung up in the Windows Registry?

[Joe Arseneau]

LPR byte counting should not be used, and you are also specifying a queue that doesn't exist on the printer so it shouldn't work.

Disable SNMP and Disable LPR byte counting.

Try RAW as well if need be to eliminate the queue name not existing at all.

There is absolutely no issue with Windows 10 and this printer with the settings shown in my screenshot.

I can successfully print a simplex BW job to this device from Windows 10 even if I use an HP LaserJet 4 driver

Your error printing is because the queue name doesn't exist.