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3 Replies
PatrickD
Member
Member
‎10-27-2019 12:45 PM

Re: Xerox 6515 printer is not starting anymore please help

This is what I did on the printer after a failure for upgrading from Mac or PC:

 

  1. Download the firmware (.bin) file, refer to support page for the printer.

  2. Create a folder named ‘DWLD’ on the USB memory device (FAT formatted).

  3. Store the software download file (.bin) in the ‘DWLD’ folder

  4. Switch off the machine,  Insert the USB memory device (rear of the printer).

  5. Simultaneously press then hold down the Home and Power buttons until the device powers on and SPECIAL BOOT MENU appears,

  6. Simultaneously touch the letters A in SPECIAL, B in BOOT and the Home button. Do not hold any of the three locations, just touch/press then release simultaneously

  7. At the keypad screen enter code number: 6789#. The SPECIAL BOOT MENU 1/3 screen will display.

  8.  Select Download Mode on SPECIAL BOOT MENU 1/3, then touch YES. The UI will display SW update progress. The machine will eventually reboot several times

 

You can find a video on Youtube for a similar printer that would show you the steps. Search for "Xerox C & B AltBoot"

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tomwood
New Member
New Member
‎04-12-2018 01:46 PM

Re: Xerox 6515 printer is not starting anymore please help

Hi there. I have the exact same problem. Did you find any solution to this?

Kind reg.
Morten
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Joe Arseneau
Valued Advisor
Valued Advisor
‎03-12-2018 03:36 PM

Re: Xerox 6515 printer is not starting anymore please help

The only way to do anything admin related to a machine without admin rights is to do so through Diagnostics, which is not something you can post on this forum (Confidential information)

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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jeroenvereijken
New Member
New Member
‎03-10-2018 05:17 AM

Xerox 6515 printer is not starting anymore please help

Product Name: Other - specify product in post

Hi,

 

I got since yesterday a Xerox 6515 workcentre.

 

I run the last firmware with the firmware updater, all run to 100% nicely but when firmware update was finished the printer reboots itself.

 

The problem now is that de printer is stuck on the boot screen (Blue screen with xerox logo)

 

The printer is not booting further than that sreen.

 

Anybody know how i can bring my printer back to life ?

 

Thanks

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