I've been trying to install the 64 bit driver for the Xerox 700i/700 Digital Color Press with FreeFlow Print Server on my Windows 7 64-bit machine and have been having a few issues.
Whenever I install the PS driver it seems to install just fine, but when I try to print a test page the machine hangs for a few minutes and eventually "sends" the test page but it faults on the machine whenever the operator tries to print it. Also, after the install whenever I try to bring up the printer properties I get this error message (after another couple minutes hang time)
Function address 0x4d3aeb3e caused a protection fault. (exception code 0xc0000005)
Some or all property page(s) may not be displayed.
This happens with not only the most recent PS driver, but all the older revisions I've tried as well.
I also tried installing the PCL driver, and that went a little smoother on my end but whatever I print over to the machine doesn't show a preview for the operator and faults out when trying to print. It also has crashed the Freeflow frontend a few times as well.
Now, I've also installed the 64 bit driver for the 4112's we have and have had no issues there at all. Nor have I had any problems with any of the other printers we have had, just these 700s have been giving me fits. Any help would be appreciated.
Solved! Go to Solution.
Remove all the drivers and ports leading to the 700 via the Print Server Properties menu on the PC
Install the Resident PS or the Global PS driver ands set the port to LPR with the queue name typed in case sensitive exactly as it is shown on the FFPS web interface in the Job Submission option, do not enable LPR Byte Counting or SNMP. Ala:
Ah! The one thing I was forgetting was looking to see if any conflicting drivers were on the machine. Turns out there was two 700 drivers listed. After I deleted those, everything worked like a charm with the one exception of the LPR byte counting. Leaving that disabled caused whatever I printed to error in the queue. Turned that back on and everything's working great!