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Xerox 7120 processing jobs very slowly. Everything looks fine. Help please.

So the Xerox 7120 is used for printing and email scanning mainly(user scans and it emails document)

 

For the last two days printing has been very strange. The documents take up to two minutes to print and after eacxh page it makes the loud beep that usually signifies a print job is done.

 

Between pages if you try and email scan it will scan but not send the email. I logged in as admin on the properties page but I don't see anything wrong.

 

I doubt it is a driver issue as it is affecting all users equally.

 

Anyone have clues?

 

Thanks.

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Community Manager
Community Manager

Re: Xerox 7120 processing jobs very slowly. Everything looks fine. Help please.

Hi AZAdmin,

Thank you for using the Support Forum. Please take a look at this solution for slow printing from the support page for your machine and see if this will help.  If it does not then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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New Member
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Re: Xerox 7120 processing jobs very slowly. Everything looks fine. Help please.

If your this problem is a new one, I would:

- Disconnect the 7120 completely from the power source for 30 seconds and re-connect it to clear all the 7120's memory.

- If it is on a network, I would try changing the 7120's IP address to remove the network out of the equation.
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Agency Analyst
Agency Analyst

Re: Xerox 7120 processing jobs very slowly. Everything looks fine. Help please.

AZAdmin,

 

Are you using the model specific driver using a Standard TCP/IP port as your setup? Have you disabled bi-directional, SNMP, and change RAW or LPR?

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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New Member
New Member

Re: Xerox 7120 processing jobs very slowly. Everything looks fine. Help please.

Whilst I'm not sure if this topic is still live, i am a big believer in upgrading firmware. Many slow/odd  printing issues I've had had been rectified by upgrading the firmware to the current level.

 

if you have tried a dfferent IP address and checked the RAW options, give the firmware a go and see if there is any improvement. :)

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I've turned it off and on again - I'm not a muggle
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