cancel
Showing results for 
Search instead for 
Did you mean: 
nducharm New Member
New Member

Xerox 7530 Hang when need Black Toner to be replaced

That happens twice. Every time there is a black toner replace soon as message on the screen the printer hang that happen only one time with this toner. And the only thing I can to to resume is to shutdown the printer. We use Windows and Mac to print on this printer. Does anyone get this kind of problem.

 

0 Kudos
3 Replies
Fabio Valued Advisor
Valued Advisor

Re: Xerox 7530 Hang when need Black Toner to be replaced

not famailiar with this problem, what firmware is installed on your machine?

0 Kudos
nducharm New Member
New Member

Re: Xerox 7530 Hang when need Black Toner to be replaced

My Firmware is the 061.121.201.09700.

0 Kudos
Fabio Valued Advisor
Valued Advisor

Re: Xerox 7530 Hang when need Black Toner to be replaced

contact xerox and ask for this release : 061.121.221.29800 , thats the latest one , havent seen your issue with that software
0 Kudos